If you're not satisfied with any aspect of our service or products, you can tell us about your concerns in the following ways:

In writing - address your letter to:

Customer Relations

City & Guilds

1 Giltspur Street

London

EC1A 9DD

By email - send an email to:

feedbackandcomplaints@cityandguilds.com

By telephone - if you wish to make a general enquiry or discuss a complaint call:

020 7294 2800