Press & Journalists
13.25 million hours lost a week as IT illiteracy plagues the UK workforce
Productivity in the UK is suffering as 5.3 million workers lose two-and-a-half hours a week dealing with other people’s IT traumas. Figures revealed today show 59% of companies rely on self-trained staff to sort out everyday computer problems, meaning those in the know end up doing overtime as they take on the trials and tribulations of the IT illiterate.
According to a report published today by City & Guilds, the UK’s leading awarding body for work-related qualifications, many UK businesses have a ‘make do’ attitude to everyday IT issues. Small companies with 6-10 employees are the quickest to pass IT dramas onto unqualified staff, with 65% of IT ‘amateurs’ having to work above and beyond their contracted roles every day as a result.
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Latest press releases
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APHC’s guarantee of business excellence and City & Guilds’ assurance of high-quality qualifications - [29 Oct 2008]
Thanks to an initiative unveiled today (29 October 2008), consumers can now easily identify a qualified, skilled and professional plumbing and heating engineer.
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City & Guilds and the Association of Plumbing and Heating Contractors - [29 Oct 2008]
City & Guilds and the Association of Plumbing and Heating Contractors (APHC) unveiled today (29 October 2008) details of a new initiative aimed at providing the standard for qualified plumbing and heating engineers.
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City & Guilds qualifications are now accredited on the Irish framework - [20 Oct 2008]
City & Guilds announced today (20 October 2008) that its qualifications, valued in Ireland for many years, have now been officially aligned to the Irish framework of qualifications by the National Qualifications Authority of Ireland (NQAI).
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City & Guilds bolsters management team for future growth - [03 Sep 2008]
City & Guilds has strengthened its senior management team by appointing Natalie Deter as Director of Strategic Planning and Marketing, a brand new post on the Board.
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City & Guilds welcomes Olympic handover - [22 Aug 2008]
As the Olympic and Paralympics flags are handed over from the Mayor of Beijing to the Mayor of London, City & Guilds’ Director General, Chris Jones, comments on his hopes for the legacy of the 2012 games.